Wellness Liaison Specialist
8 hours ago
Sun River Health is seeking a highly motivated and compassionate Wellness Liaison to join our team in Brooklyn. As a key member of our outreach and education team, you will play a vital role in connecting our community members with essential health services.
Job Summary:The Wellness Liaison will provide outreach and education services to coordinate intake and enrollment into Health Home and all Sun River Health service lines and programmatic services. This role requires strong interpersonal skills to build relationships with our target patient/client base and work collaboratively with other departments and community-based agencies.
Key Responsibilities:- Participate in outreach and educational events to promote health services and engage with the community.
- Serve as a liaison between clients, providers, and account management staff to ensure seamless communication and coordination.
- Provide outbound reminder calls to clients prior to scheduled appointments and assist with securing appointments for SRH Health Center services.
- Conduct Health Home pre-eligibility screenings and intakes for eligible clients and achieve monthly intake targets.
- Assist with client outreach, education of SRH services, and linkage to Health Center and Health Home.
- Arrange transportation and assist with health insurance applications as needed.
- Enter data accurately and timely into required databases, including demographic information, insurance information, assessments, and progress notes.
- Provide necessary documentation and information to Departmental Health Home Manager.
- Participate in community events, such as health fairs, and conduct on-street marketing of flyers and service information pamphlets.
- Bachelor's degree preferred; High School Diploma/GED required with an additional four years of relevant experience in customer service.
- Minimum 2-4 years of work-related experience in a customer service role.
Sun River Health is a network of 43 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. We pride ourselves on delivering high-quality, affordable care to those who need it most.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of our community members, we encourage you to apply for this exciting opportunity.
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