Technical Support Specialist

14 hours ago


Atlanta, Georgia, United States Syntricate Technologies Full time
Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Syntricate Technologies. As a Technical Support Specialist, you will be responsible for providing technical support across the company, including installing and configuring computer hardware, software, systems, networks, printers, and scanners. You will also be responsible for monitoring and maintaining computer systems and networks, responding to service issues and requests in a timely manner, and providing day-to-day Operations Technology (OT) and infrastructure support for the site.

Key Responsibilities:

Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding to service issues and requests in a timely manner
Providing technical support across the company
Setting up accounts for new users
Repairing and replacing equipment as necessary

Requirements:

6-8 years of experience in a technical support role
Strong technical skills, including knowledge of computer hardware, software, systems, networks, and printers
Excellent communication and problem-solving skills

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].

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