Technical Support Specialist

4 weeks ago


Atlanta, Georgia, United States US Tech Solutions Full time
Job Title: Technical Support Specialist Job Summary: We are seeking a skilled Technical Support Specialist to provide technical assistance to our clients. Key Responsibilities: * Provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular connectivity. * Respond to support calls in a timely manner, offering resolutions to ensure minimal disruption to Flight Attendant operations. * Assist with device setup, updates, and ongoing technical troubleshooting. * Collaborate with other team members to resolve recurring issues and improve support processes. Requirements: * Strong knowledge of iPhone and iPad functionality, including software updates and cellular connectivity troubleshooting. * Excellent communication and problem-solving skills. * Ability to work in a fast-paced environment with a commitment to customer service. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are an Equal Opportunity Employer and welcome applications from qualified candidates.

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