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Technical Support Specialist
1 month ago
Job Title: Technical Support Specialist
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at V-Soft Consulting Group, Inc. The ideal candidate will have experience with hands-on computer technical support, including troubleshooting and resolving user issues with Windows 11, Microsoft Office Suite, and MS Outlook Email.
Key Responsibilities:
• Provide technical support and assistance to users with computer-related issues
• Utilize helpdesk ticket systems to monitor and resolve issues in a timely manner
• Set up and install hardware and software as needed
• Provide support for Active Directory and other related systems
• Possess any relevant computer certifications, such as CompTIA A+ or equivalent
Requirements:
• 2+ years of experience in a technical support role
• Strong knowledge of Windows 11, Microsoft Office Suite, and MS Outlook Email
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively