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Client Relations Supervisor

2 months ago

Culver City, California, United States AccentCare, Inc. Full time
Job Description

Overview

Why You'll Appreciate Being a Client Service Manager at AccentCare

Are you passionate about delivering exceptional patient support? Utilize your organizational expertise and understanding of home care to become a vital part of the AccentCare team in this Client Service Manager role.

At AccentCare, you will be part of a collaborative environment that prioritizes both patient care and team support. Here, you will have the opportunity to make a meaningful impact every day while working with a dedicated group. With a comprehensive benefits package, a focus on work-life balance, opportunities for professional growth, and a positive workplace culture, you will have all the resources necessary to thrive in your career. Bring your enthusiasm for patient care and you will cultivate a fulfilling career in this Client Service Manager position.

Work Schedule: Monday-Friday
Hours: 8am – 5pm
Salary: $71,843

Compensation Based on Experience


Key Responsibilities

Client Service Manager Duties:

  • Provide strategic and operational leadership for a segment of the branch team, overseeing business development initiatives and ensuring alignment with company and division objectives.
  • Manage daily operations of a segment of the branch team, ensuring quality and satisfaction for Care Partners, Clients, and Referral Sources while adhering to company policies and compliance standards.
  • Effectively implement business strategies.
  • Oversee daily activities of assigned team members, including recruitment, hiring, performance assessments, scheduling, risk management, timekeeping, and compliance needs.
  • Ensure on-call support for clients and field staff.
  • Identify and appropriately source cross-referral opportunities within the branch.

Qualifications

Client Service Manager Requirements:

  • High School Diploma or GED is required.
  • Preferred: Two years of supervisory experience in a healthcare facility, agency, or community-based organization.
  • Preferred: One or more years of experience in Business Development.
  • Preferred: Experience in Home Care or Staffing.
  • Must possess a valid Driver's License.