Housekeeping Supervisor

3 days ago


Culver City, California, United States HHM Hotels Full time

Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at HHM Hotels. As a Housekeeping Supervisor, you will be responsible for supervising housekeeping staff, ensuring that brand and hotel guest service and sustainability standards are met.

Key Responsibilities

  • Train, schedule, coach, and support housekeeping associates to ensure they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Screen job applicants and hire new employees as needed.
  • Train staff to clean rooms efficiently and effectively, or partner with external vendors to ensure proper training.
  • Monitor and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms.
  • Address associate performance and behavior concerns by direct intervention or through vendors.
  • Supervise laundry employees, if applicable.
  • Prepare work schedules for housekeeping associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.

Requirements

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

Benefits

  • Competitive wages for full-time and part-time opportunities.
  • Medical, dental, and vision health insurance.
  • Paid time off.
  • 401k company match.
  • Free basic life insurance.
  • Travel discounts.
  • Commuter transit and commuter parking benefits.
  • Employee assistance and wellness program.
  • Educational and professional development.
  • Referral bonus program.

Work Environment and Context

  • Work schedule varies and may include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, and bending.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.



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