Nursery Operations Coordinator

6 days ago

Redondo Beach, California, United States Devil Mountain Wholesale Nursery LLC Full time
About Devil Mountain Wholesale Nursery LLC

Devil Mountain Wholesale Nursery LLC is a leading provider of high-quality plants and nursery services. We are committed to delivering exceptional customer service, expert product knowledge, and the highest quality plants to the landscape trade.

Job Description

The Dispatch and Nursery Operations Support role is a critical position that assists in various administrative, dispatch, field, and inventory operations. This employee will work closely with drivers, salespeople, and other departments to ensure seamless delivery of our products and services.

Responsibilities
  • Scheduling and routing of customer orders on company delivery trucks or common carriers, determining truck loads, routes, and driver assignments.
  • Using company dispatching software to schedule and route delivery orders, updating and printing orders for upcoming deliveries to provide to drivers.
  • Working closely with drivers to ensure compliance with driver certificates and company requirements, setting internal drivers' start times, and directing drivers where to return at the end of the day.
  • Assisting in ensuring new drivers meet all compliance requirements before they go on route, maintaining communication between salespeople, loading crew, and drivers regarding order changes, etc.
  • Coordinating with Yard Management the equipment needs in the yards, product backhauls, and trailer loading and location.
  • Helping monitor tarp condition and order new tarps as needed, setting up the Tangerine Fleet Safety Software for new drivers, and reviewing various reports to ensure daily inspections are being performed.
  • Calling customers with next-day delivery ETA's, working with the sales department to resolve delivery issues, and working with the Fleet Manager to assist in maintaining records of fleet safety.
  • Managing and monitoring agricultural inspections of incoming material deliveries to Farmington or shipments out of state or country.
Requirements
  • Office or customer service experience of two years or more desired.
  • Experience working in a nursery, in the landscape industry, or a related field a plus.
  • Ability to speak and write Spanish a plus.
  • Constant attention to detail and excellent problem-solving skills.
  • Experience with Microsoft Office Suite, Point of Sale, inventory management software, etc.
  • Excellent written and verbal communication.
Job Specifications

This is an in-office position, no work-from-home option available except for short-term exceptions that require approval by upper management. Must be able to remain in a stationary position of either sitting or standing. Gross grasping and use of hands and fingers required.

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