Operations Coordinator

7 days ago

Pebble Beach, California, United States AEG Full time
Job Title: Coordinator, Operations

We are seeking a highly organized and detail-oriented Coordinator, Operations to join our team at the Northern California Golf Association (NCGA).

Job Summary:

The Coordinator, Operations will provide administrative support to the Operations unit, assisting with tournament administration, ensuring accurate data entry, responding to member inquiries, and performing general administrative tasks.

Key Responsibilities:
  • Support the Operations team on assigned events, including tracking and organizing course contracts, tournament entries, player information sheets, and results information.
  • Coordinate NCGA events with Northern California golf facilities, scheduling, providing materials, and account reconciliation.
  • Coordinate the tournament entry process for assigned events.
  • Maintain complete and accurate records and correspondence.
  • Manage the compilation and coordination of the annual competitions calendar and all other tournament information.
  • Update Tournament Central and Tournament Volunteer websites as necessary.
  • Assist in the management and maintenance of the tournament officials' yearly assignments.
  • Provide materials and support to tournament volunteers for all events.
  • Provide support in maintaining volunteer contact information, training, and certifications.
  • Provides assistance to the department with special projects as needed.
  • Answers NCGA member phone calls and assists members with requests and needs.
  • Provides other departments support as assigned.
Requirements:
  • High school diploma or GED.
  • Strong attention to detail, ability to multitask, meet deadlines, and a strong work ethic.
  • Excellent customer service and interpersonal skills, strong communication and organizational skills.
  • Ability to work well in a team-oriented work environment as well as work well individually with general supervision.
  • Strong communication skills, both orally and in writing. Ability to communicate effectively with guests, management, vendors/suppliers, the general public and other employees of the NCGA.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Strong problem solving skills.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Preferred Qualifications:
  • Bachelor's Degree preferred and/or 1-2 years of related experience.
  • Knowledge of golf tournament formats and the rules of golf.
Work Schedule:

During the tournament off-season, the schedule is typically Monday to Friday, 8am-5pm. During the tournament season, nights and weekends may be required, and the schedule will be flexed as appropriate.

Compensation and Benefits:

This is a full-time, Non-Exempt position, with a targeted salary of $22.00-$23.00/hour. The benefits package includes health, dental and vision insurance. Dependents may be added with premiums paid by the employee. Participation in the company's 401k plan after one full year of employment. PTO, holidays, meals, and golf benefits also included.

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