Product Coordinator

3 days ago


Redondo Beach, California, United States GungHo Online Entertainment America Inc Full time
About the Role

We are seeking a highly skilled Product Coordinator to join our team at GungHo Online Entertainment America Inc. in Redondo Beach, CA. As a key member of our live operations team, you will be responsible for maintaining the upkeep of a live operations product, ensuring the accuracy of information handled, and providing a helpful presence for our fans.

Key Responsibilities
  • Primary liaison between Japanese development teams and GungHo America's production team for a live operations title
  • Monitor product updates and maintenances
  • Request information required for social media and marketing efforts
  • Share fan feedback with Japanese development teams
  • Accurately translate informational material from written Japanese to English and vice versa
  • Provide feedback on marketing materials
  • Check accuracy of in-game messaging
  • Check accuracy of messaging on all official channels
  • Create proposals for tournaments, giveaways, and merchandise at live events
  • Assist with KPI data analysis
  • Ensure correct timings of messages, announcements, and reveals
Requirements
  • Business level in English and native level in Japanese (both written and verbal)
  • Bachelor's degree preferred
  • Between one year to two years of localization experience in the same or similar position preferred
  • Flexible to work overtime hours as needed
  • Willing to travel for business as needed
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Excellent interpersonal and communication skills
  • Eagerness to learn and grow in the video games industry
  • Passion for games
Perks
  • 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
  • 401(k) with employer match
  • Competitive paid time off: Vacation, Personal time, Sick Leave, Holidays, and Winter Breaks


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