HVAC Service Coordinator

1 week ago


San Jose, California, United States Jobot Full time
About the Job

We are a mechanical company seeking a motivated and experienced HVAC Service Coordinator to join our dynamic team. This is a permanent, full-time position in the construction industry.

Key Responsibilities
  • Coordinate and schedule HVAC service technicians for routine maintenance and emergency repairs.
  • Provide top-notch customer service, addressing and resolving customer inquiries and issues in a timely and professional manner.
  • Oversee all aspects of payroll, accounts payable, accounts receivable, billing, and invoicing for the HVAC service department.
  • Use Smartsheet to track, manage, and report on service activities and performance metrics.
  • Liaise with other departments and teams to ensure seamless coordination of HVAC services.
  • Ensure all work complies with relevant codes and regulations.
  • Assist in the preparation and management of budgets for the HVAC service department.
  • Monitor inventory of materials and equipment, coordinating procurement as needed.
  • Maintain accurate records and documentation of service activities, customer interactions, and financial transactions.
Requirements
  • Minimum of 3 years of experience in HVAC service coordination or a similar role in the construction industry.
  • Strong knowledge of HVAC systems, maintenance protocols, and industry regulations.
  • Proficiency in using Smartsheet a plus.
  • Exceptional written and verbal communication skills, with the ability to interact professionally with customers, technicians, and other stakeholders.
  • Strong customer service skills, with a focus on providing prompt and effective responses to inquiries and resolving issues.
  • Excellent organizational skills, with the ability to coordinate multiple tasks, manage schedules, and meet deadlines.
  • Experience in managing payroll, A/P, A/R, billing, and invoicing.
  • High level of professionalism, with the ability to represent the company positively to customers and other stakeholders.
  • Ability to work independently, make informed decisions, and solve problems effectively.


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