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Front Desk Coordinator

2 months ago

Phoenix, Arizona, United States Select Medical Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Select Medical. As a key member of our hospital's front office, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our admissions process.

Key Responsibilities:

  • Screen and direct visitors: Greet and screen all incoming visitors, directing them to the appropriate location and ensuring they receive the necessary assistance.
  • Provide customer service: Offer exceptional customer service to patients, visitors, and staff, responding to requests and resolving issues in a timely and professional manner.
  • Maintain security: Ensure the security and confidentiality of patient and hospital information, adhering to all relevant policies and procedures.
  • Assist with admissions: Assist with the admissions process, including verifying patient information and coordinating with hospital staff as needed.

Requirements:

  • High school diploma or equivalent: Required
  • Excellent communication and interpersonal skills: Essential for providing exceptional customer service and working effectively with patients, visitors, and staff.
  • Attention to detail: Critical for maintaining accurate records and ensuring the security of patient and hospital information.
  • Ability to work in a fast-paced environment: Ability to multitask and prioritize tasks in a dynamic and often chaotic environment.