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Administrative Support Specialist

2 months ago

Renton, Washington, United States Childhaven Full time

Position Title: Program Assistant/Receptionist

Employment Type: Full-time, Regular Status, FLSA Nonexempt

Compensation: $25.58 hourly (Grade 5), based on relevant experience

Company Overview: Childhaven is dedicated to fostering diversity, inclusion, and equity within our workforce. We encourage applications from individuals of all backgrounds, including those from historically marginalized communities.

About Childhaven: We are a values-driven organization committed to serving families from diverse backgrounds. Our core values include:

  • Teamwork: Prioritizing relationships.
  • Equity: Valuing every individual.
  • Excellence: Striving for continuous improvement.
  • Dedication: Committing to doing more and better.
  • Respect: Meeting individuals where they are.
  • Reflection: Acknowledging the importance of feelings and exploring possibilities.

Childhaven leads in providing support to children, families, and communities facing challenges. We are expanding our care model to adapt to the evolving needs of families, integrating healing-centered practices with community expertise.

Role Overview: We are seeking a motivated Program Assistant to play a vital role in our mission. The ideal candidate will be enthusiastic about supporting a diverse team of professionals dedicated to making a positive impact.

Key Responsibilities:

  • Ensure the facility is opened and closed in a timely manner, coordinating with agency leadership.
  • Maintain a welcoming reception area, ensuring a clean and organized environment.
  • Greet visitors with a positive demeanor and promptly notify relevant staff.
  • Handle incoming calls efficiently and route messages accurately.
  • Schedule appointments and manage reminders.
  • Document necessary information in the electronic health record system.
  • Develop and implement process improvement procedures to enhance organizational efficiency.
  • Assist with special projects, reports, and correspondence as needed.
  • Participate in ongoing professional development and training opportunities.

Qualifications:

  • High School diploma or equivalent; business school education preferred.
  • Minimum of 3 years of experience in administrative support or office management.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong communication skills and a positive, professional attitude.
  • Able to manage multiple tasks and work independently.
  • Commitment to Childhaven's mission and values.

Desired Qualifications:

  • Multilingual candidates are encouraged to apply.
  • Bilingual in English/Spanish is highly preferred.

Compensation and Benefits: Childhaven is committed to equitable compensation practices and offers a comprehensive benefits package, including medical, dental, and vision insurance, along with opportunities for professional growth and development.

Application Process: Interested candidates are encouraged to apply through our website. Please attach a resume and cover letter outlining your experience and interest in the position.