Service Operations Leader
2 weeks ago
Service Operations Leader
Location: Shrewsbury, PA area
Ingersoll Rand is a company dedicated to fostering diversity and equal opportunities for all. They are seeking a Service Operations Leader to oversee the local service operations within the compressed air commercial sector. This position entails supervising a team of Service Technicians responsible for the installation, repair, and maintenance of air compressors and compressed air systems, while also working closely with sales and service coordination teams.
- Effectively recruit, mentor, guide, train, develop, and retain service personnel
- Collaborate with service and sales teams to enhance customer satisfaction and drive new business opportunities
- Manage service team inventory and ensure compliance with environmental, health, and safety regulations
Basic Qualifications:
- Must be a US Citizen
- Associate or bachelor's degree preferred
- 3+ years' experience in industrial sales and team management
- Proficiency with MS Office Suite
- Must possess a valid driver's license
Key Competencies:
- Advanced operational knowledge of Microsoft Office software
- Exceptional verbal and written communication skills
- Strong customer service abilities
What we Offer:
Ingersoll Rand provides a comprehensive benefits package that includes healthcare options, life insurance, a 401(k) plan, paid time off, and more. They are committed to enhancing the quality of life for their employees, customers, and communities.
Ingersoll Rand Inc. is a technology-driven organization recognized for its excellence in industrial solutions. They prioritize expertise, productivity, and efficiency in all their employees.
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