Front Desk Hospitality Professional
3 days ago
Company Overview:
The Commonwealth is a leading hospitality provider dedicated to delivering exceptional guest experiences.
Estimated Salary: $45,000 - $60,000 per year
Job Description:
We are seeking a skilled Front Desk Agent to provide top-notch service and memorable experiences for our guests. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.
Responsibilities:
- Guest Check-in and Check-out: Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
- Information Provision: Provide information about our hotel, available rooms, rates, and amenities to ensure guests have a seamless stay.
- Cash Handling and Credit Card Processing: Accurately conduct all cash handling and credit card processing activities.
- Transaction Auditing: Accurately audit, balance, and report on all cash and credit transactions.
Required Skills and Qualifications:
- Prior Experience: Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role.
- Software Proficiency: Experience with hotel reservations software.
- Customer Service: Excellent customer service skills.
- Communication and Organizational Skills: Excellent communication and organizational skills.
Benefits:
- Health Insurance: Health, dental, and vision insurance (full-time employees).
- Paid Time Off: Paid time off for full-time and part-time employees.
- 401K Plan: 401K plan with company match for full-time and part-time employees.
- Hotel Discounts: Hotel discounts for full-time and part-time employees.
- Paid Holidays: Paid holidays for full-time employees.
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