Front Desk Ambassador

3 days ago


Richmond, California, United States The Dog Stop Richmond (TDS-0037) Full time

We are seeking a Front Desk Ambassador to join our team at The Dog Stop Richmond (TDS-0037). Located in Henrico, Virginia, this part-time role requires the ability to work some weekends and provides a competitive salary of $40,000 per year.

Job Description:

In this role, you will be responsible for providing a positive and welcoming experience for customers and their pets. This includes receiving, greeting, and directing callers over the telephone and in person, developing a general understanding about the brands and products sold within the store, and partnering with team members to provide answers to product questions from customers.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for customers and their pets.
  • Develop strong relationships with customers and build trust through effective communication.
  • Work collaboratively with team members to achieve common goals and objectives.
  • Monitor emergency situations and respond accordingly.

Requirements:

  • Genuine affinity for dogs
  • Excellent customer service skills
  • Ability to work effectively in a fast-paced environment
  • Strong communication and interpersonal skills

About Us:

The Dog Stop Richmond (TDS-0037) is a dynamic and fast-paced environment that values teamwork and customer satisfaction. We are committed to delivering exceptional customer service and creating a welcoming atmosphere for customers and their pets.



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