Senior Hospitality Leader
6 days ago
The Front Office Manager plays a vital role in ensuring exceptional guest experiences at The Westin Richmond. Reporting to the Hotel Manager, this leader oversees the front desk operations and teams to deliver distinctive premium service.
This is a fantastic opportunity for someone with experience in hotel management, seeking a challenge in a fast-paced environment. If you have a passion for hospitality, enjoy working in a team, and thrive in an elegant atmosphere, we encourage you to apply.
Key Responsibilities:
- Manage front desk operations, including check-in/check-out processes, room assignments, and guest services.
- Lead and motivate a team of front office staff to achieve excellent customer satisfaction.
- Develop and implement strategies to enhance guest experiences, focusing on loyalty and retention.
Requirements:
This role requires previous hotel management experience, with expertise in leadership, communication, and problem-solving. Proficiency in computer accounting programs, budget analysis, and math skills are essential. Excellent verbal and written communication skills are necessary for success in this position.
Estimated Salary Range:$65,000 - $90,000 per year, depending on experience.
We offer competitive compensation and benefits packages to our employees.
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