Front Desk Operations Manager

1 week ago


Richmond, California, United States The Westin Richmond Full time
About the Role
The ideal candidate for the Front Office Manager position is a seasoned professional with a strong background in hospitality management. This individual will be responsible for overseeing the front desk operations, managing a team, and delivering exceptional guest experiences.

Responsibilities and Expectations:
- Manage day-to-day front desk operations, ensuring seamless guest experiences.
- Lead and develop a high-performing team to achieve exceptional customer satisfaction ratings.
- Collaborate with other departments to enhance overall hotel operations and services.

Requirements and Qualifications:
This role demands previous experience in hotel management, with a focus on leadership, communication, and problem-solving. Strong analytical and mathematical skills are also required. Proficiency in computer systems, budget analysis, and math is necessary for success.

Compensation Package:We offer an attractive salary range of $70,000-$100,000 per year, commensurate with experience, along with a comprehensive benefits package.

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