Front Desk Service Coordinator
3 weeks ago
About Crunch Fitness West End:
A diverse and inclusive fitness community that fosters a culture of acceptance, empowerment, and fun.
Salary and Benefits:
This role offers an estimated annual salary of $50,000 - $60,000 based on location and experience.
Key Responsibilities:
- Deliver exceptional customer service to all members, guests, and prospective members.
- Respond to phone calls in a professional and courteous manner.
- Provide detailed information about membership options and current promotions to prospective members.
- Maintain accurate records of member accounts and facilitate updates as needed.
- Ensure all retail products are properly stocked and displayed.
- Process transactions using the Point of Sale system.
- Contribute to maintaining a clean and welcoming environment within the club.
- Perform other duties as assigned by management.
Requirements:
- High school diploma or equivalent.
- Customer service experience (1 year preferred).
- CPR/AED certification (preferred).
- Basic computer skills.
- Positive attitude and excellent communication skills.
- Able to multitask and work effectively in a fast-paced environment.
Additional Requirements:
- Pass a background check.
- Undergo a drug screening test.
- Familiarity with fingerprint scanning technology for time tracking.
- Not eligible to work remotely.
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