Front Desk Service Coordinator

3 weeks ago


Richmond, California, United States Crunch Fitness West End Full time
Job Title: Front Desk Service Coordinator

About Crunch Fitness West End:
A diverse and inclusive fitness community that fosters a culture of acceptance, empowerment, and fun.

Salary and Benefits:
This role offers an estimated annual salary of $50,000 - $60,000 based on location and experience.

Key Responsibilities:
  • Deliver exceptional customer service to all members, guests, and prospective members.
  • Respond to phone calls in a professional and courteous manner.
  • Provide detailed information about membership options and current promotions to prospective members.
  • Maintain accurate records of member accounts and facilitate updates as needed.
  • Ensure all retail products are properly stocked and displayed.
  • Process transactions using the Point of Sale system.
  • Contribute to maintaining a clean and welcoming environment within the club.
  • Perform other duties as assigned by management.

Requirements:
  • High school diploma or equivalent.
  • Customer service experience (1 year preferred).
  • CPR/AED certification (preferred).
  • Basic computer skills.
  • Positive attitude and excellent communication skills.
  • Able to multitask and work effectively in a fast-paced environment.

Additional Requirements:
  • Pass a background check.
  • Undergo a drug screening test.
  • Familiarity with fingerprint scanning technology for time tracking.
  • Not eligible to work remotely.


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