Luxury Hospitality Lead

6 days ago


Richmond, California, United States The Westin Richmond Full time
Job Profile

Front Office Manager at The Westin Richmond

About the Role

This is a critical leadership position that requires a professional with a passion for hospitality and a proven track record of delivering exceptional results. As a Front Office Manager, you will lead our front desk team and ensure seamless guest experiences.

Key Responsibilities
  • Manage front desk operations and ensure efficient guest check-in/check-out processes
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Maintain high standards of professionalism and courtesy
  • Collaborate with other departments to ensure seamless guest experiences
Requirements
  • Minimum 2 years of hotel management experience required
  • Excellent communication and problem-solving skills
  • Knowledge of computer accounting programs and math skills
Compensation

A competitive salary of $60,000 - $80,000 per year, comprehensive benefits package, and opportunities for career growth and development.



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