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Membership Growth Specialist

2 months ago

Washington, United States Kellen Full time
Job Summary

The Strategic Account Associate plays a vital role in the management of operations for multiple association clients, supporting efforts relating to strategy, operations, membership, communications, conferences and meetings, and financial oversight.

Key Responsibilities
  • Board and Committee Support
    • Supports senior leadership in providing guidance to and interacting with the Board of Directors and committees
    • Attends meetings and prepares agendas and minutes as necessary
  • Member Programs and Services
    • Collaborates with senior management in implementing programs and campaigns to attract new members and/or subscribers
    • Identifies and develops new programs and benefits to meet the evolving needs of members
    • Responsible for member recruitment and retention
  • Conference and Meeting Management
    • Assists in coordinating logistics for conferences, meetings, registrations, and events
    • Supports conference planning in implementing a detailed project plan, and provides assistance in the coordination of marketing, speakers, and onsite professional technical support vendors
  • Financial Oversight
    • Monitors compliance with association contracts and assists in negotiating renewals
    • Works to ensure adherence to annual budget
    • Proposes improvements to processes and offers cost containment ideas and strategies
  • Office Coordination and Support
    • Provides assistance with logistics, including conference meeting room setups and catering selections
    • Orders and maintains office supplies, keeps inventory
Requirements
  • Bachelor's degree in business administration, marketing, communication, human resources, finance, or other related discipline
  • 2 to 4 years' experience in a similar capacity
  • Polished communication skills, both written and verbal, and interpersonal skills, including conflict resolution
  • Strong computer skills with proficiency in spreadsheet, word-processing, database, and presentation software applications
  • Ability to interface with executive leadership, establish credibility, and build effective relationships
Working Conditions

This position operates within an office environment. The physical demands outlined below are representative of those that must be met by an employee to successfully fulfill the essential functions of the job.

Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functions.

The nature of this role may require more than 40 hours per week to fulfill job responsibilities. Additionally, flexibility in working nights and weekends may be necessary.

The role routinely involves the use of standard office equipment, including but not limited to computers, telephones, photocopiers, filing cabinets, and fax machines.

Occasional travel may be necessary for this position, up to 5-10% of the time.

EEO Statement

Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.