Customer Care and Sales Specialist
2 weeks ago
Position Overview:
Embark on a Rewarding Career Journey
Are you driven by a desire to assist others? At our franchise, we foster an environment that encourages you to excel while collaboratively enhancing the well-being of our clients. Our team is dedicated to providing exceptional service and expanding our membership to support more individuals on their wellness paths.
Benefits & Compensation:
- Attractive base salary complemented by performance bonuses and commissions
- Comprehensive medical, dental, and vision coverage
- 401K plan with company matching
- Paid leave for full-time staff
- Incentives for employee referrals
- Access to an Employee Assistance Program
- Flexible scheduling to promote work-life harmony
- Thorough training on products and services
- Monthly complimentary massage, skincare, or stretching session
- 30% discount on all retail products
Ideal Candidates:
- Possess a high school diploma (or equivalent) and prior experience in retail or sales (preferred)
- Experience in a similar wellness or clinic setting is advantageous
- Availability for full-time work is preferred
- Exhibit strong analytical abilities, proficient math and computer skills, and the capacity to manage multiple tasks
- Demonstrate excellent interpersonal skills and the ability to build positive rapport with clients
- Have a passion for holistic care with a foundational understanding of massage and skincare services
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels appreciated and understood
- Advocate for the importance of holistic wellness by informing clients about new and enhanced services, promoting the Wellness Program, scheduling future appointments, and encouraging retail purchases based on provider recommendations
- Facilitate clinic operations by welcoming clients, managing appointment schedules, handling phone inquiries, responding to emails, and addressing client questions
- Assist in expanding and retaining our client base through in-person interactions and outreach via phone/email
Work Environment & Support:
- Leadership committed to your professional growth
- Recognition programs (such as Sales Associate of the Year)
- A supportive community that values individuality and knowledge sharing
If you are eager to become part of a thriving community with seasoned professionals who share your enthusiasm, we look forward to connecting with you.
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