Sales & Customer Service Representative

4 days ago


Glen Burnie, Maryland, United States Massage Envy Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities:

  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of our services by educating clients on new and expanded offerings, selling our wellness programs, and encouraging home-care retail purchases
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base through in-person and phone outreach

Requirements:

  • High school diploma or equivalent required; previous retail or sales experience preferred
  • Excellent math and computer skills, with the ability to multitask
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

What We Offer:

  • Competitive base pay plus bonuses and commissions
  • Medical, dental, and vision plans
  • Matching 401K
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free service each month
  • 30% off all products


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