Regional Services Manager

4 days ago


Littleton, Colorado, United States Johns Manville Full time
About the Role

We are seeking a highly skilled Regional Services Manager to join our team at Johns Manville. As a key member of our organization, you will be responsible for managing a cross-functional team to provide exceptional customer service and support to our clients.

Key Responsibilities
  • Team Management: Lead and manage a team of customer support professionals to ensure seamless delivery of services to our clients.
  • Customer Service: Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
  • Communication: Foster strong relationships with internal stakeholders to ensure effective communication and collaboration.
  • Performance Management: Monitor and analyze team performance metrics to drive business results.
Requirements
  • Education: Bachelor's degree in a related field.
  • Experience: 10+ years of experience in customer support or a related field.
  • Skills: Proven leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and drive business results.
What We Offer

As a Regional Services Manager at Johns Manville, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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