Intake Specialist

12 hours ago


Pittsburgh, Pennsylvania, United States Dynamic Workforce Solutions Full time
Job Title: Intake Specialist

Dynamic Workforce Solutions is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for providing exceptional customer service to career seekers and employers, while ensuring timely and accurate data entry into our systems.

Key Responsibilities:
  • Timely and accurate data entry into WIOA, WT, SNAP, and WP systems
  • Support case management efforts, including facilitating intake and initial engagement processes
  • Effective and compliant case management, including identifying and recruiting eligible program participants
  • Total quality management, ensuring case files meet programmatic requirements
  • Customer satisfaction, maintaining high levels of customer satisfaction through valued and timely services
Requirements:
  • Minimum of two years' experience in staffing, recruiting, or workforce development
  • Previous experience in workforce development and case management is preferred
  • Proficient with Microsoft Office and ability to accurately document customer interactions
  • Valid driver's license and adequate vehicle insurance coverage
About Us:

Dynamic Workforce Solutions is a leading provider of workforce development and training solutions. We are committed to delivering exceptional customer service and providing opportunities for career seekers and employers to succeed.

We strive to create a work environment that values diversity, inclusion, and equal opportunity. If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.


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