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Account Executive

2 months ago

Sacramento, California, United States PTP Full time
About PTP:

We are a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients, specifically, Contact Center and CRM solutions. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.

Job Description:

The Account Executive will be responsible for prospecting and landing new accounts for PTP. This role will operate as the lead point of contact for any and all matters specific to new accounts located in the East. Primary goals consist of:

  • Building a strong pipeline of qualified opportunities
  • Driving revenue by landing new accounts for PTP
  • Developing and maintaining trusted client relationships with stakeholders and executive sponsors
Responsibilities:

The Account Executive will be responsible for:

  • Building a pipeline of qualified opportunities
  • Driving revenue by landing new accounts for PTP
  • Developing and maintaining trusted client relationships with stakeholders and executive sponsors
  • Orchestrating the proposal development process
  • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Developing new business to meet sales quotas
  • Forecasting and tracking key account metrics (e.g. quarterly sales results and annual forecasts)
  • Preparing reports on account status
  • Providing CX thought leadership around improved business solutions
Requirements:

The ideal candidate will have:

  • 5+ years of sales experience, with 3+ years selling Contact Center or CRM solutions
  • Proven work experience as an Account Executive
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience with large Salesforce Service Cloud or Genesys Contact Center implementations
  • Experience selling professional services
  • Proven ability to juggle multiple complex opportunities at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • BA/BS degree in Business Administration, Sales or relevant field
  • Willingness to travel, 40% at minimum