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Client Support Specialist
2 months ago
The Contractor will deliver exceptional Customer Service solutions through various communication channels, including phone and email.
Key Responsibilities- Engage with customers to address inquiries and resolve issues.
- Utilize effective communication skills to ensure clarity and understanding.
- Maintain a high level of professionalism in all interactions.
To be successful in this role, candidates should possess:
- A minimum of 6 months of relevant customer service experience, ideally within a call center setting.
- Typing proficiency of at least 25 words per minute.
- Strong computer skills and the ability to navigate various software applications.
- Excellent verbal communication abilities, with a clear and articulate speaking voice.
- A patient and empathetic listening approach to customer concerns.
At Insight Global, we are dedicated to fostering a diverse and inclusive workplace where every individual can express their authentic self. We are proud to be an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability, or any other characteristic protected by law.
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