Automotive Service Supervisor
1 week ago
Position Overview:
The role of the Automotive Service Supervisor is to ensure that the service center operates in accordance with company standards and guidelines. As a leader in this position, you will combine your technical expertise with managerial skills to guide, mentor, and train staff in performing essential vehicle maintenance tasks while delivering outstanding customer service. Your primary objective is to ensure that every customer leaves satisfied, contributing to the growth of the service center by enhancing vehicle traffic through quality and efficient service.
Key Responsibilities:
- Team Development: Responsible for training the Assistant Manager and fostering the growth of all team members through structured training and assessments. Establish effective communication with upper management for resolving issues.
- Facility Oversight: Conduct regular inspections of the service area to ensure that equipment is functioning properly, the facility is well-maintained, inventory is adequately stocked, and the environment is inviting.
- Operational Management: Create work schedules, assign tasks, oversee opening and closing procedures, and manage overall cleanliness and maintenance of the facility while supervising team activities.
- Administrative Duties: Complete daily reports, maintain accurate inventory records, and manage employee documentation efficiently.
Qualifications:
- Positive and engaging demeanor
- Driven, enthusiastic, and customer-oriented
- Ability to pass a background check
- Basic computer proficiency, including point of sale systems
- Exceptional customer service abilities
- Possession of a State Issued Inspector's License, if applicable
- Reliable transportation
Physical Requirements:
- Ability to lift up to fifty (50) pounds
- Capable of walking, standing, bending, and twisting for extended periods
- Willingness to work in various weather conditions
- Manual dexterity for tasks involving holding, grasping, and turning
Job Type: Full-time
Salary: $55,000 per year
Benefits:
- 401(k) plan
- Dental coverage
- Employee discounts
- Health insurance
- Paid time off
- Vision coverage
Work Schedule:
- 10-hour shifts
Supplemental Pay:
- Bonus opportunities
Education:
- High school diploma or equivalent (preferred)
Experience:
- 3 years in customer service (preferred)
License/Certification:
- Valid Driver's License (required)
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