Automotive Service Center Supervisor

1 week ago


Wesley Chapel, Florida, United States Take 5 Oil Change Full time

Position Overview:

The Automotive Service Center Supervisor is tasked with ensuring that the service location operates in accordance with company standards and protocols. This role requires a blend of technical expertise and managerial skills to guide, mentor, and train staff in performing basic vehicle maintenance while delivering outstanding customer service. The primary objective is to ensure that every customer leaves satisfied, fostering a welcoming and efficient environment.

Key Responsibilities:

  • Team Development: The Supervisor is responsible for training the Assistant Manager in all aspects of the role and nurturing employee growth through assessments and educational opportunities. Establishing effective communication with upper management is crucial for addressing challenges.
  • Facility Oversight: Regular inspections of the premises are essential to verify that equipment is functioning properly, the facility is visually appealing, inventory is adequately stocked, and landscaping is well-maintained.
  • Operational Management: The Supervisor organizes work schedules, assigns roles, manages opening and closing procedures, oversees cleaning and maintenance tasks, and supervises team members in all business operations.
  • Administrative Duties: Responsibilities include completing daily reports, maintaining accurate inventory records, and managing employee documentation.

Qualifications:

  • Positive and engaging demeanor
  • Highly motivated, energetic, and customer-oriented
  • Ability to pass a background check
  • Basic computer proficiency, including familiarity with point of sale systems
  • Exceptional customer service abilities
  • Possession of a State Issued Inspector's License may be required
  • Reliable transportation

Physical Requirements:

  • Ability to lift up to fifty (50) pounds
  • Capability to walk, stand, bend, stoop, and twist for extended periods
  • Willingness to work in various weather conditions
  • Dexterity to perform tasks involving holding, grasping, pulling, and turning

Job Type: Full-time

Salary: $55,000 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Work Schedule:

  • 10-hour shifts

Supplemental Pay:

  • Bonus opportunities

Education:

  • High school diploma or equivalent (preferred)

Experience:

  • Minimum of 3 years in customer service (preferred)

License/Certification:

  • Valid Driver's License (required)

Training: Candidates will be required to complete a three-week training program upon job offer.



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