Customer Service Representative

1 week ago

Tampa, United States Edible Arrangements Full time
Fruit Expert and Designer

Who are we and what do we do?

Edible Arrangements® is a leader in the gifting category with delicious,

hand-crafted offerings which we've expanded to a range of gifts and treats for

every moment including our new treat business, Incredible Edibles®. From our

signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit

smoothies and more, Edible's exceptionally crafted gifts and treats continue to

fill the world with goodness. Through Edible's 1,000 independently owned

franchise locations, the mission of the brand - no matter how big it gets - is

to WOW you with every piece of fruit that's dipped, box that's filled or

arrangement that's hand-delivered.

Through all of our incredible years, we've remained committed to our 5Ps: Our

promise-To WOW each and every customer. Our products-Natural,

novel and delicious. Our places-Stores, vans and edible.com. Our

People-Both our corporate and in-store employees. Our purpose-To

celebrate what's good in life.

Who we're looking for:

The Fruit Expert® - Customer Service & Production Associate is responsible

for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit

for Edible® treat products, following proper operational procedures. He or she

also ensures Edible® service standards are met and surpassed by providing

customers with prompt service, delivering a WOW experience.

How you'll make an

impact:
  • Build arrangements according to our brand standards
  • Prepare a variety of arrangements according to
  • customers' orders or supervisors' instructions, following approved
  • procedures and proper portion sizes
  • Wash, peel and/or cut various fruit to prepare for
  • arranging
  • Package arrangements or dipped fruit
  • Performs cleaning tasks in accordance with the cleaning
  • standards and works as a store team player; Clean work areas, equipment,
  • utensils, and dishes
  • Remove trash and clean kitchen waste containers
  • Follows proper food sanitation and handling procedures
  • Demonstrates a strong understanding of product knowledge
  • and quality standards
  • Welcomes and connects with every customer to provide
  • excellent customer service
  • Discovers customer needs and appropriately suggests
  • products with every customer to enhance the customer experience
  • Uses effective sales approaches and displays strong
  • knowledge of product line; Effectively converts customer inquiries into
  • sales
  • Builds long-term relationships and builds the trust and
  • loyalty of customers
  • Responds to customer needs; Manages difficult customer
  • situations in a calm and professional manner
  • Takes responsibility to learn all aspects of the
  • position
  • Learns and demonstrates creating the Edible® Experience
And here's what we think you're like:
  • High School Diploma or equivalent preferred
  • Excellent customer service and communication skills
  • Positive attitude
  • Enjoys working within a team
  • Enjoys working in a fast-paced environment
  • Drive and determination
  • Computer skills including Microsoft software and
  • register skills
  • Ability to lift, carry and/or push objects weighing up
  • to 50 lbs.
  • Ability to stand, bend, reach and scoop throughout
  • assigned shift


We are proud to be an EEO/AA employer. Applicants for employment are considered

without regard to race, creed, color, religion, sex, sexual orientation,

marital status, national origin, age, and disability, status as a veteran,

Vietnam Era Veteran, or being a member of the Reserves or National Guard.

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