Automotive Service Center Supervisor

2 weeks ago


Wesley Chapel, Florida, United States Take 5 Oil Change Full time

Position Overview:

The Automotive Service Center Supervisor is responsible for ensuring that the service location adheres to company standards and operational guidelines. This role requires a combination of technical knowledge and leadership skills to mentor, train, and guide team members in executing basic vehicle maintenance tasks while delivering outstanding customer service. The primary objective is to ensure that every customer leaves satisfied, contributing to the growth of the service center by enhancing vehicle traffic through efficient service and fostering relationships with fleet accounts.

Key Responsibilities:

  • Team Development: Oversee the training of the Assistant Service Manager and empower all staff through ongoing education and assessments. Establish effective communication with upper management for troubleshooting and support.
  • Facility Oversight: Conduct regular inspections of the service area to confirm that equipment is functioning properly, the facility is visually appealing, inventory is adequately stocked, and the grounds are well-kept.
  • Team Coordination: Create work schedules, assign roles, manage opening and closing tasks, and supervise all operational activities to ensure smooth business functions.
  • Administrative Duties: Complete daily reports, maintain precise inventory records, and manage employee documentation efficiently.

Qualifications:

  • Positive and engaging demeanor
  • Self-motivated, enthusiastic, and customer-oriented
  • Ability to pass a background check
  • Basic computer proficiency, including data entry skills
  • Exceptional customer service abilities
  • Possession of a State Issued Inspector's License, where applicable
  • Reliable transportation

Physical Requirements:

  • Ability to lift up to fifty (50) pounds
  • Capable of standing, walking, bending, and twisting for extended periods
  • Willingness to work in various weather conditions
  • Manual dexterity for tasks involving holding, grasping, and manipulating objects

Job Type: Full-time

Salary: $55,000 per year

Benefits:

  • 401(k) plan
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Work Schedule:

  • 10-hour shifts

Supplemental Pay:

  • Bonus opportunities

Education:

  • High school diploma or equivalent (preferred)

Experience:

  • 3 years in customer service (preferred)

License/Certification:

  • Valid Driver's License (required)


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