Patient Services Coordinator

6 days ago


Reading Pennsylvania, United States Children's Dental Health Full time
About the Role

We are seeking a highly motivated and customer-focused Patient Services Representative to join our team at Children's Dental Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.

Key Responsibilities
  • Provide welcoming and respectful customer service to patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts and maintaining accurate records.
  • Verify patient demographic, health, pharmacy, and insurance information.
  • Schedule and confirm patient appointments.
  • Perform administrative tasks, including filing and scanning medical documents and office forms.
Requirements
  • Motivated and willing to learn on the job.
  • Experience working in a front desk area of a medical or dental practice is preferred.
  • Strong customer service skills and ability to communicate effectively.
  • Demonstrated desire to work with children in a pediatric setting.
  • Experience scheduling appointments, verifying insurance, and collecting co-pays.
About Us

Children's Dental Health is the leading provider of pediatric dental medicine in the region. We operate 33 practices and four surgery centers, providing comprehensive dental care to pediatric patients in fun and welcoming environments. We aim to create a foundation of optimal oral health for every child and a supportive atmosphere for every team member.



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