Retail Process Improvement Engineer

2 weeks ago


Cleveland, Ohio, United States JOANN Stores Full time

SUMMARY
The Store Process Engineer plays a crucial role in the innovation, planning, and execution of engineering initiatives aimed at enhancing store operations and reducing costs.

This position focuses on identifying opportunities to streamline store processes, eliminate inefficiencies, and reduce associated costs. By leveraging engineering design principles and Lean / 6 Sigma methodologies (DMAIC), the engineer will uncover potential improvements.

Key responsibilities include collaborating with Store Operations and Training teams to provide comprehensive project support across functions. As process enhancements are implemented, the engineer will also be tasked with developing process documentation in partnership with Store Operations and Training.

The Store Process Engineer will oversee in-store processes impacting a significant number of locations.

JOB DUTIES
- Develop, plan, and implement new ideas and improvements to existing processes.
- Manage process improvement projects to successful completion, adhering to DMAIC methodology.
- Create and validate current in-store time standards.
- Draft store communications.
- Analyze large data sets to extract meaningful insights and produce actionable summaries.
- Prepare, maintain, and update all engineering documentation related to newly implemented processes.
- Foster relationships with field teams, including during store visits.
- Ensure that training methods are optimized for effectiveness.

EDUCATION & EXPERIENCE
Minimum Education:
- Bachelor's Degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or a related field.

Preferred Education:
- Lean / 6 Sigma Green Belt Certification.

Minimum Experience:
- 0-2 years of experience related to Lean / 6 Sigma methodologies.

Preferred Experience:
- 3-5 years of relevant experience and/or 6+ years in retail store operations.

KNOWLEDGE, SKILLS & ABILITIES
- Exceptional analytical capabilities to dissect complex challenges and devise effective solutions.
- Strong attention to detail.
- Proficient in conducting thorough data analysis and applying statistical methods to understand process variations and enhance performance.
- Ability to collaborate effectively across various departments.
- Excellent oral and written communication skills.
- Strong presentation abilities.
- Familiarity with Microsoft Office Suite (Excel, PowerPoint, etc.).

This position offers a comprehensive benefits package, including medical, dental, and vision plans, company-paid life insurance, long-term disability, paid time off, tuition reimbursement, and employee discounts.

JOANN is an Equal Employment Opportunity Employer.

This job summary is intended to provide a brief overview and does not encompass all duties associated with this position. The job description should not be interpreted as an express or implied contract of employment.



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