Housekeeping Operations Manager

4 weeks ago


Mystic, Connecticut, United States Spark by Hilton Mystic Groton Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Spark by Hilton Mystic Groton. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities
  • Assist in the direction and development of the housekeeping staff, providing guidance and support to ensure excellent service delivery.
  • Maintain the cleanliness and organization of guest rooms and public areas, ensuring a high level of quality and attention to detail.
  • Inspect rooms and public areas, monitoring room assignments and guest room set up to ensure seamless operations.
  • Manage linen, amenity, and supply inventory, ensuring adequate stock levels and minimizing waste.
  • Provide a safe and secure environment for guests and employees, reporting any maintenance issues to the Maintenance Department.
  • Collaborate with the Hotel Manager and Operations Lead to ensure effective communication and coordination between departments.
  • Attend and participate in departmental meetings, contributing to the development and implementation of housekeeping strategies and initiatives.
Requirements
  • High School diploma required.
  • Preferred: Hotel housekeeping supervisory experience and a minimum of 3 years housekeeping experience.
What We Offer
  • Competitive compensation package.
  • Professional development and growth opportunities.
  • Paid personal and vacation time.
  • Company-sponsored medical plans, including health insurance, dental, vision, and life insurance.
  • Go Hilton Team Member Travel Program.


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