Client Relations Coordinator
1 week ago
Career Overview
Join Our Team
Position: Customer Service Co-ordinator
Location: Bristol
Employment Type: Full-time
Key Responsibilities
Customer Support
Manage all facets of account administration, including inquiries and sales assistance.
Ensure effective and timely communication with both internal and external customers.
Process orders, quotes, and requests in accordance with established protocols.
Facilitate accurate and prompt shipping of products to customers both domestically and internationally.
Maintain current knowledge of products, customer needs, processes, and suppliers.
Develop and nurture strong relationships with clients.
Support the Customer Service Receptionist by answering incoming calls.
Additional Responsibilities
Collaborate closely with the Sales & Marketing team to enhance customer relationships.
Qualifications
Essential Skills
Strong attention to detail.
Effective communication skills, demonstrating professionalism in all interactions.
Excellent written and numerical abilities.
Proficient in computer skills.
Strong planning and organizational capabilities.
Able to work independently as well as part of a team.
Demonstrated initiative and resilience.
Quick to learn new processes.
Desirable Skills
Experience in customer interactions within the UK and globally.
Ability to handle challenging customer situations.
Familiarity with sales in or working with the NHS.
Experience using a customer database (training will be provided).
A background in manufacturing customer service.
Understanding of medical terminology.
Prior experience in a customer service role.
Application Process
To express your interest, please submit a cover letter and CV.
More Information
We are committed to enhancing your experience with our products and services, and we value your feedback.
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