Paint Sales Specialist

2 days ago


New London, Connecticut, United States Rockys Ace Hardware Full time
Job Summary:

This role is responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a safe and organized paint department environment.

Key Responsibilities:
  • Provide top-notch sales service by actively engaging with customers to understand their needs and offer personalized assistance.
  • Offer expert advice on paint features and benefits, as well as related products to enhance the customer's project.
  • Greet, qualify, and close sales for customers in the paint department, ensuring a seamless shopping experience.
  • Troubleshoot customer issues and provide solutions in a timely and professional manner.
  • Maintain a strong knowledge of adjacent departments and products, including paint types, finishes, and tools.
  • Ensure the paint department is well-stocked, clean, and safe for customers and staff.
  • Collaborate with Store Management, sales departments, and front-end associates to meet customer needs.
  • Operate various equipment and machinery to match and mix paint, requiring attention to detail and color recognition.
  • Develop and deliver paint training, coaching, and development programs for store associates.
  • Drive business-to-business (B2B) paint sales and attend regular store meetings.
Requirements:

To succeed in this role, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.



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