Client Intake Coordinator

2 weeks ago


Atlanta, Georgia, United States The Edwards Law Group Full time


The Edwards Law Group is expanding and looking for a dedicated full-time legal intake coordinator to become a vital part of our team. In this role, you will engage with potential clients, understanding their unique situations, manage the onboarding process for new clients, and assist our attorneys in scheduling and organizing their appointments.

We are committed to providing the necessary training and resources to help you thrive in a collaborative, supportive, and passionate legal environment.

If you possess strong customer service skills, excellent communication abilities, and a genuine desire to assist others, we encourage you to consider this opportunity.

Key Responsibilities

  • Oversee attorney calendars, including consultations with prospective clients, to enhance case acquisition.
  • Handle various administrative tasks such as managing emails, organizing documents, and conducting research to ensure our firm operates efficiently.
  • Gather necessary documentation and input data into our case management system to facilitate a seamless onboarding experience for new clients.
  • Contribute to the development of client acquisition strategies by collaborating with the marketing team on outreach initiatives.
  • Engage with potential clients to assess compatibility with our practice, ensuring all interactions are conducted with empathy and understanding.

Required Qualifications

  • Proficient in spreadsheet and data management, along with strong computer skills.
  • A high school diploma or equivalent is required; a Bachelor's degree is preferred.
  • Comprehensive knowledge of the Microsoft Office suite, particularly advanced skills in Excel.
  • Previous experience in customer service or sales is advantageous.
  • Familiarity with CRM and case management software is a plus.


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