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Technical Support Specialist
2 months ago
We are seeking a highly skilled Senior Systems Administrator to join our team at CGS. As a key member of our IT department, you will be responsible for managing the archiving of Relativity databases and developing workflow processes to ensure compliance with destruction/deletion policies.
Key Responsibilities- Manage the archiving of Relativity databases and develop workflow processes to ensure compliance with destruction/deletion policies.
- Consult with government case managers and trial attorneys to determine system requirements and propose technical approaches to meet their needs.
- Design and implement entire systems to meet requirements, including program validations and testing.
- Perform systems evaluations and make presentations of findings, recommendations, and specifications in formal reports and oral presentations.
- Direct and supervise personnel assigned to perform tasks, ensuring conformance to work standards and quality control.
- Prepare system/technical documentation and work under the configuration management plan.
- Organize and conduct user training sessions on systems developed.
- Significant Relativity experience, including the creation of Archive/Restore/Move workflows.
- Ability to create and refine Relativity ARM workflows and standard operating procedures.
- Substantial, hands-on experience in actually doing the work on the systems being used, usually at least five years of such experience.
- Broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications.
- Experience in a litigation support environment is extremely helpful.
- Excellent oral and written communication skills are required.
- Supervisory experience is very strongly preferred.
- The ability to lead a technical team and give it direction is very important.
- Undergraduate degree is strongly preferred, preferably in the computer science or information management/technology disciplines.
- Must be able to obtain a favorably adjudicated Public Trust Clearance.
- Relativity Certified Administrator or Relativity Infrastructure Specialist Certificate.
Contact Government Services (CGS) is a leading provider of customized solutions to the government sector. We combine cutting-edge technology with world-class personnel to deliver innovative solutions that meet the unique needs of our clients.
We are committed to honesty, professionalism, and quality work. Our comprehensive benefits package includes health, dental, and vision insurance, life insurance, 401k, flexible spending account, and paid time off.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating a workplace that values honesty, professionalism, and quality work.
