Technical Support Specialist
4 hours ago
At Gaumard Scientific, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that they receive timely and effective solutions to their product-related technical issues.
Key Responsibilities:- Provide technical support via phone, email, and other channels for our medical simulation products.
- Document, track, and monitor problems to ensure timely resolution.
- Train customers on the use of medical simulators via phone, WebEx, or classroom.
- Familiarize yourself with various field concepts, practices, and procedures.
- Relies on experience and judgment to plan and accomplish goals.
- Perform a variety of complex tasks.
- A wide degree of creativity and latitude is expected.
- Install new equipment and software, and remove old equipment as needed.
- Bachelor's degree in Biomedical Engineering, Nursing, or other sciences.
- Experience with workstation software and hardware installation, upgrades, and repairs.
- Proficient in Windows 95/98/2000/XP, MS NT Server, MS SQL, MS Exchange, MS Outlook, and MS Office.
- Any clinical experience is a plus.
- Excellent communication skills, both verbal and written.
- Bilingual English and any other language is a plus.
- Ability to work with limited supervision and extended hours.
- Competitive pay.
- Full health benefits (medical, vision, dental).
- Paid Time Off (PTO).
- 11 paid holidays.
- Retirement plan with 100% employer match up to 5% of employee's contribution.
- Satisfaction of working for a long-standing company.
Hours: Monday to Friday, 8:00 AM to 4:30 PM, with flexibility to work some Saturdays or stay beyond scheduled shift if needed to meet business demands.
Equal Employment Opportunity Statement: Gaumard Scientific is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing a work environment free of discrimination and harassment, and all employment decisions are based on business needs, job requirements, and individual qualifications.
-
Technical Support Specialist
4 weeks ago
Miami, Florida, United States Doorloop Full timeTechnical Support SpecialistJoin DoorLoop, a leading rental property management software company, as a Technical Support Specialist. As a key member of our customer success team, you will play a vital role in ensuring our customers receive exceptional support and service.About the RoleWe are seeking a highly technical and customer-focused individual to join...
-
Technical Support Specialist
3 weeks ago
Miami, Florida, United States Gaumard Scientific Full timeJob Title: Technical Support SpecialistAt Gaumard Scientific, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring they receive timely and effective solutions to their technical issues.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weeks ago
Miami, Florida, United States PriceSmart Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PriceSmart. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees and customers.Key ResponsibilitiesManage service requests via email, ticketing system, and phone calls.Assess and document the...
-
Technical Support Specialist
4 weeks ago
Miami, Florida, United States Dave & Buster Full timeJob SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for the repair and maintenance of our building's technical equipment, including games, simulators, and other technical systems.Key ResponsibilitiesRepair and maintain technical...
-
Technical Support Specialist
3 weeks ago
Miami, Florida, United States Doorloop Full timeTechnical Support SpecialistDoorLoop is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in ensuring the happiness and longevity of our members by providing exceptional technical support and training.Key Responsibilities:Monitor and respond to new messages in the help...
-
Technical Support Specialist
1 month ago
Miami, Florida, United States Colliers Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Colliers. As a key member of our IT department, you will be responsible for providing comprehensive technical support to our staff, ensuring seamless technology operations and deployments.Key ResponsibilitiesProvide expert IT support, including troubleshooting...
-
Technical Support Specialist
1 month ago
Miami, Florida, United States Dave & Busters Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators, and technical...
-
Technical Support Specialist
3 weeks ago
Miami, Florida, United States Guardz Full time{"h1": "Technical Support Specialist at Guardz", "p": "At Guardz, we're on a mission to create a safer digital landscape for small and medium businesses. As a Technical Support Specialist, you'll play a critical role in ensuring our customers have an exceptional experience with our Secure & Insure platform. Your responsibilities will include resolving...
-
Technical Support Specialist
4 weeks ago
Miami, Florida, United States Stefanini Group Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stefanini Group. As a Technical Support Specialist, you will be responsible for providing top-notch technical support and expertise to end-users across all areas of Technology service delivery.Key ResponsibilitiesProvide 1st Level technical support and...
-
Technical Support Specialist
4 weeks ago
Miami, Florida, United States Golden Star Technology Full timeGolden Star Technology is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our employees. Your primary focus will be on troubleshooting and resolving technical issues related to computer hardware and software. You will also be responsible for...
-
Technical Support Specialist
4 weeks ago
Miami, Florida, United States Stefanini Group Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stefanini Group. As a key member of our IT department, you will be responsible for providing top-notch technical support and expertise to our end-users across various areas of technology service delivery.Key ResponsibilitiesProvide 1st Level technical...
-
Technical Support Specialist II
2 weeks ago
Miami, Florida, United States Nicklaus Children's Health System Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist II to join our team at Nicklaus Children's Health System. As a key member of our technical support team, you will be responsible for providing expert-level support for PC hardware and software installation, as well as Internet access support services.Key ResponsibilitiesIdentify and...
-
Technical Support Specialist
2 months ago
Miami, Florida, United States TEKsystems Full timeJob OverviewAs a Technical Support Specialist, you will be responsible for delivering exceptional IT assistance through various communication channels, including phone and chat. Your role will involve:Acquiring knowledge of new support technologies as needed.Executing administrative responsibilities related to time management and other miscellaneous...
-
Technical Support Specialist
3 weeks ago
Miami, Florida, United States Colliers Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Colliers. As a key member of our IT department, you will be responsible for providing comprehensive IT support to our staff, ensuring seamless technology operations and deployments.Key ResponsibilitiesProvide expert IT support, including troubleshooting hardware...
-
Technical Support Specialist
2 weeks ago
Miami, Florida, United States Colliers Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Colliers. As a key member of our IT department, you will be responsible for providing comprehensive IT support to our staff, ensuring seamless technology operations and deployments.Key ResponsibilitiesProvide expert IT support, including troubleshooting hardware...
-
Technical Support Specialist II
4 weeks ago
Miami, Florida, United States Nicklaus Children's Health System Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist II to join our team at Nicklaus Children's Health System.Key Responsibilities:Provide expert technical support for PC hardware and software installation and Internet access services.Identify and resolve complex technical issues in a dynamic environment.Collaborate with cross-functional...
-
Technical Support Representative
1 month ago
Miami, Florida, United States Real Time Technologies, LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Bilingual Client Support Specialist to join our team at Real Time Technologies, LLC. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance and support to our clients.Key ResponsibilitiesTechnical Support: Provide timely and effective...
-
Technical Support Specialist
2 days ago
Miami, Florida, United States Net2Source Inc. Full timeJob Title: Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at Net2Source Inc. in Miami, FL. As a Technical Support Engineer, you will be responsible for providing technical support for new product development as well as global support for the installed customer base, commercial operations, subsidiaries,...
-
Technical Support Specialist
2 days ago
Miami, Florida, United States The Fountain Group Full timeJob Title: Technical Support EngineerThe Fountain Group is seeking a skilled Technical Support Engineer to join our team. This is a hybrid position located in Miami, FL.Job Description:We are looking for a highly motivated and experienced Technical Support Engineer to provide technical support and troubleshooting services for our clients. The ideal candidate...
-
Technical Support Specialist
2 months ago
Miami, Florida, United States Recruiter Full timeJob OverviewWe are seeking a Technical Support Specialist to provide essential assistance in delivering our company's services through various communication channels.The ideal candidate will engage with clients with professionalism and respect, showcasing our commitment to exceptional service and in-depth knowledge of our offerings and internal procedures....