MAC Organizer I

4 days ago


Los Angeles, California, United States SEIU Full time
Job Title: MAC Organizer I

SEIU Local 2015 is seeking a highly motivated and organized individual to join our Member Action Center (MAC) team as a MAC Organizer I. In this role, you will play a critical part in providing exceptional service to our union members, helping them navigate the complexities of long-term care and advocating for their rights.

Key Responsibilities:
  • Provide exceptional customer service to union members via phone, email, and in-person interactions.
  • Assist members with benefits, training programs, and other resources available through the Center for Caregiver Advancement.
  • Engage with members to understand their concerns and provide solutions, referrals, and resources.
  • Document calls and interactions using MAC computer systems.
  • Collaborate with union officers, management staff, and other departments to ensure seamless communication and support.
Requirements:
  • Fluency in English and at least one additional language (Spanish, Mandarin/Cantonese, or Armenian) is preferred.
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • A competitive salary range of $64,172.31 to $67,421.03.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) retirement plan with employer match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and organized individual who is passionate about advocating for the rights of long-term care workers, please submit your application, including your resume and a cover letter, to [insert contact information].

We are an equal employment opportunity employer committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.


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