Transportation Manager

1 week ago


Oak Brook, Illinois, United States Hub Group Full time
Job Summary

We are seeking a highly skilled and experienced Transportation Manager to join our team at Hub Group. As a key member of our Emergency Response Services team, you will be responsible for managing a team of professionals who resolve roadside breakdowns and idle equipment issues across our network.

Key Responsibilities
  • Manage a team of experts to resolve roadside breakdowns and idle equipment issues in a timely and cost-effective manner.
  • Communicate effectively with drivers, account managers, and operations support to coordinate repairs and ensure timely resolution.
  • Monitor repair status and address any issues that cannot be resolved by team members.
  • Investigate cause of failure, determine responsible party, and identify re-bill opportunities.
  • Proactively identify and escalate recurring issues to site/terminal manager or M&R manager.
  • Ensure team members adhere to Commercial Agreements, FMCSA guidelines, and Hub policy.
  • Provide clear direction and repair instructions to HGT shops, outside shops, and road service vendors.
  • Supervise and authorize repairs performed by external vendors.
  • Retrieve data from multiple platforms and create Excel spreadsheets for event data visibility.
Requirements
  • Bachelor's degree preferred.
  • Five plus years of experience in Diesel transportation & Repair Industry or equivalent combination of technical education/certifications/skills/experiences.
  • Excellent analytical, organizational, problem-solving, and interpersonal skills.
  • Proficient in web-based applications and Microsoft Office products, with emphasis on Excel and Outlook.
  • Minimum of four years' experience in a management or leadership role.
  • Prior experience with TMT, OTM, LYTX, Cargowatch, and Reach is preferred.
  • Direct experience with intermodal operations, over the road common maintenance vendors, and dealerships is preferred.


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