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Team Lead

2 months ago

Oak Brook, Illinois, United States Hub Group Full time
Job Summary

We are seeking a highly skilled Team Lead to oversee a team responsible for resolving roadside breakdowns and equipment issues across our network. As a key member of the Hub Group team, you will be responsible for leading a team to success and ensuring efficient operations.

Key Responsibilities:
  • Lead a team in resolving roadside breakdowns and equipment issues, ensuring timely and effective resolution.
  • Communicate effectively with various stakeholders, including customers, vendors, and internal teams, to coordinate repairs and ensure seamless operations.
  • Monitor repair progress and address any issues promptly, utilizing data to inform decision-making and drive process improvements.
  • Collaborate with cross-functional teams to investigate failures and identify cost reduction opportunities, driving business growth and profitability.
  • Ensure adherence to company policies and guidelines, maintaining a culture of compliance and integrity.
  • Provide clear repair instructions to minimize downtime, ensuring minimal disruption to our operations.
  • Supervise and authorize repairs by external vendors, ensuring high-quality service and adherence to our standards.
  • Utilize data to create visibility spreadsheets, providing actionable insights to inform business decisions.
Requirements:
  • Bachelor's degree in a related field, such as business administration or logistics.
  • 5+ years of experience in transportation and repair, with a proven track record of leadership and management.
  • Strong analytical and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficient in web-based applications and Microsoft Office, with experience in data analysis and reporting.
  • 4+ years of management experience, with a proven ability to lead high-performing teams and drive business results.
  • Experience with relevant software and systems, such as transportation management systems and data analytics tools.
  • Direct experience in intermodal operations, with a strong understanding of the transportation industry and its complexities.