Cloud Infrastructure Engineer

2 weeks ago


Andover, New Hampshire, United States Middlesex Corporation Full time

Position Overview:

As a Cloud Infrastructure Engineer at Middlesex Corporation, you will be integral to our Information Technology team, focusing on the performance, reliability, and management of our cloud services. Your role will involve designing, developing, and overseeing cloud-based solutions, enhancing cloud infrastructure, safeguarding data security, and ensuring smooth operational processes. This position requires a proactive individual who will enhance our existing team and take on a hands-on approach.

Department: Information Technology (IT)

Reports to: IT Director

Status: Full-Time, Salary

Key Responsibilities:

  • Administer daily operations to guarantee the performance, stability, and capacity of cloud systems.
  • Identify, acquire, and implement Microsoft 365 solutions that align with corporate standards.
  • Ensure compliance with licensing requirements while optimizing costs and identifying opportunities for upgrades or consolidations.
  • Develop and maintain cloud solutions that support organizational goals.
  • Deploy new applications to the cloud and facilitate the migration of existing applications from on-premises systems.
  • Optimize resource usage to ensure cost efficiency.
  • Guarantee data security and adherence to industry regulations.
  • Assist in defining, acquiring, and implementing IT infrastructure and services in line with corporate standards.
  • Identify and communicate resource needs to support cloud technologies.
  • Lead initiatives related to data center consolidations and a cloud-first strategy.
  • Provide Level 2/3 support for the end-user computing environment and assist during significant projects and high-volume ticket periods.
  • Oversee the planning and distribution of software, policies, security patches, and service packs.
  • Create and maintain technical documentation while driving process improvements through standard operating procedures.
  • Mentor service desk personnel, fostering a collaborative team environment and knowledge sharing.
  • Be available for on-call support during non-standard business hours as required.
  • Limited travel may be necessary.


Qualifications:

  • Bachelor's degree in computer science, engineering, or a related field; or equivalent professional experience.
  • Minimum of 5 years of experience in systems, cloud, and IT support.
  • Proficient in Windows Servers, Microsoft O365, Entra ID, Azure, Intune, and Defender.
  • Basic understanding of Windows domains, Group Policy Objects, and Active Directory.
  • Familiarity with VMware and Meraki is advantageous.
  • Experience in analyzing, implementing, and evaluating IT systems and specifications.
  • Strong understanding of computer systems (hardware/software), networks, and cloud concepts (e.g., PaaS, SaaS, IaaS).
  • Familiarity with technologies and systems specific to the construction industry is a plus.

Essential Attributes:

  • Exceptional written and verbal communication skills.
  • Collaborative team player with strong interpersonal abilities.
  • Excellent organizational and time management skills.
  • Meticulous attention to detail and commitment to follow-through.
  • Dedicated and hardworking with a strong customer service focus.

Please consult HR for details regarding the physical demands and work environment associated with this position.

Middlesex Corporation is an Equal Opportunity Employer - Minorities, Females, Veterans, and Disabled Persons.



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