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Cloud Reliability Engineer

2 months ago

Andover, Massachusetts, United States Aras Corporation Full time
Job Overview

Salary:
Aras Corporation stands at the forefront of product lifecycle management (PLM) and digital thread solutions. As a rapidly expanding leader in the PLM sector, our innovative technology facilitates the swift delivery of adaptable solutions anchored by a robust digital thread framework and a low-code development platform.

Our comprehensive platform and PLM applications seamlessly connect users across various disciplines to essential product data and processes throughout the lifecycle and the extended supply chain. The largest manufacturers globally are utilizing Aras Innovator to navigate their intricate product lifecycles, enhancing production timelines, achieving and surpassing revenue growth objectives, and accelerating innovation. We collaborate with enterprises in some of the most pioneering sectors, including automotive, industrial/heavy equipment, aerospace and defense, and high-tech electronics.

Reporting directly to the Manager of Cloud Services Operations, the Site Reliability Engineer will deliver exceptional solutions for the security, availability, performance, efficiency, change management, and monitoring of our services.

If you are enthusiastic about honing your skills and those of your colleagues to provide customers with an outstanding experience through our SaaS offerings, we would be eager to hear from you. You will collaborate with our elite engineering team to foster exceptional customer experiences with our SaaS solutions.

Key Responsibilities:

  • Establish and manage customer cloud environments for the operation of the Aras PLM Platform.
  • Collaborate closely with DevOps, support, and development teams.
  • Engage with cutting-edge cloud technologies (Azure preferred).
  • Implement automation strategies to continuously minimize operational toil for customers using CI/CD methodologies.
  • Contribute to a team that integrates new technologies and deploys services across multiple cloud environments and regions.
  • Tackle technical challenges, guide various teams (both internal and external), and consistently enhance our systems, deployments, operations, monitoring, and overall cloud activities and costs.
  • Provide technical expertise and ownership in diagnosing and resolving security and privacy issues related to Managed Services offerings, including both internal and external technical communications.
  • Set up cross-region environments using automated or manual processes.
  • Address customer support inquiries related to these environments.
  • Stay informed about the latest industry trends, technologies, and best practices.
  • Participate in on-call shifts as necessary.

Technology Stack:

  • Microsoft Azure
  • Azure DevOps, CI/CD
  • Git
  • .NET Core, PowerShell
  • Docker
  • Kubernetes
  • Terraform, Packer
  • Monitoring Tools: Prometheus, Grafana, Loki, and SIEM/SOAR Sentinel

Required Qualifications:

  • Bachelor's degree in computer science or a related field.
  • A minimum of 4 years of experience in cloud computing, virtualization, and containerization, specifically with Docker and Kubernetes.
  • Exceptional problem-solving abilities with a strong sense of responsibility.
  • Advanced knowledge of networking concepts - Load balancers, Firewalls, VPNs, TCP/IP - including troubleshooting and performance optimization.
  • Experience with monitoring systems and SLA tracking.
  • Hands-on experience in administering and supporting high-scale production workloads.
  • A positive attitude and a strong commitment to delivering quality work.
  • Proficiency in additional languages is a plus.

Aras Corporation has been recognized as a leader in The Forrester Wave™: Product Lifecycle Management for Discrete Manufacturers, Q1 2023, and was also named a leader in the 2023 SPARK Matrix for PLM by Quadrant Knowledge Solutions. Feedback from our community has established Aras as the top-ranked PLM vendor in online review platforms such as G2 and Gartner Peer Insights.

With over 700 employees across 11 countries, we are eager to expand our remarkable team. If you are passionate about advancing next-generation product innovation, we encourage you to consider this opportunity.

Please review our privacy notice for more information.

Aras Corporation is an Equal Opportunity Employer.