Commercial Lending Operations Leader

2 weeks ago


Leawood, Kansas, United States First Federal Bank Full time


First Federal Bank of Kansas City stands as one of the largest mutually owned financial institutions in the Midwest, dedicated to serving families in Kansas and Missouri for many years.

We pride ourselves on being a community-driven, culture-centric, and progress-oriented organization focused on empowering individuals to achieve a brighter financial future.

At First Federal, you will be surrounded by a diverse and talented team, all working towards a unified vision of prosperity and inclusivity.

We offer extensive opportunities for personal and professional growth, whether through development programs to help you reach your career aspirations, events designed to foster connections, or volunteer initiatives that support our community partners.

Your success is integral to our mission. When our employees feel appreciated, our customers feel valued, and our community thrives.

What We Are Looking For:
Are you a motivated professional skilled in managing intricate processes and committed to providing outstanding customer service? We are in search of a proactive Commercial Loan Operations Manager to guide and enhance our commercial lending team as we venture into new opportunities.

Your Responsibilities:

As the Commercial Loan Operations Manager, you will be the cornerstone of our commercial loan operations, ensuring a smooth process from origination to servicing that aligns with our goal to exceed customer expectations. You will work closely with various internal and external partners, serving as a vital link to ensure that documentation and processes uphold our high standards.


Key Duties Include:

Enhancing Service Quality:
Advocate for our mission, vision, and values by ensuring all commercial lending activities reflect our dedication to excellence.

Streamlining Documentation Processes:
Collect and prepare essential loan documentation, including title and UCC searches, and supervise the preparation of documents for loan closings.

Ensuring Compliance:
Examine loan documentation to identify and resolve issues, guaranteeing adherence to bank policies and regulatory standards.

Leading and Coordinating Efforts:
Manage tickler reporting, collaborate with internal departments, and address customer inquiries with professionalism.

Innovating and Educating:
Serve as a subject matter expert on commercial lending software, assist with training, and oversee additional staff as the department expands.

Staying Informed:
Remain updated on all loan products and software systems to ensure accuracy and compliance.

Who You Are:

Experienced Professional:
You possess a Bachelor's degree or equivalent experience with 5-10 years in commercial lending, documentation, or servicing.

Analytical Thinker:
Your strong analytical and writing skills enable you to present ideas and strategies effectively.

Exceptional Communicator:
You excel in communication and interpersonal skills, motivating and collaborating with others effortlessly.

Adaptable and Energetic:
You thrive in fast-paced environments and can manage multiple tasks while maintaining a positive outlook.

Qualifications:
Proven experience in commercial lending or related fields.
Ability to adapt to change and handle pressure effectively.
Strong mathematical skills for calculations and assessments.
Capability to manage various tasks and respond swiftly to shifting priorities.

Why Choose Us?
Innovative Environment:
Become part of a new department within our bank, exploring and pioneering fresh opportunities.

Flexible Work Model:
Enjoy the advantages of a hybrid work model that offers flexibility.

Collaborative Culture:
Engage in an environment that values teamwork, innovation, and a commitment to customer satisfaction.



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