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Executive Team Leader

2 months ago


Leawood, Kansas, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced leader to join our team as an Assistant Manager. As a key member of our management team, you will be responsible for leading by example and setting the standard for exceptional customer service and results.

Key Responsibilities
  • Mentorship and Development: Provide guidance and support to team members to help them grow and develop within the organization.
  • Operational Excellence: Manage all front and back of house operations to deliver a world-class customer experience.
  • Communication and Collaboration: Effectively communicate team priorities, best practices, and operational changes to ensure seamless execution.
  • Community Engagement: Connect with the local community through McDonald's local marketing and community involvement initiatives.
  • Food Safety and Security: Ensure that food safety and security standards are met and adhered to consistently.
  • Performance Management: Address performance issues quickly and respectfully through coaching, counseling, and conflict resolution.
  • Business Growth: Contribute ideas and solutions to increase productivity, retention, and operational efficiency.
Requirements
  • Leadership and Management: Proven ability to lead and manage a team to achieve business objectives.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with team members, customers, and stakeholders.
  • Problem-Solving and Adaptability: Ability to think critically and adapt to changing situations to ensure business success.
  • Customer Focus: Strong commitment to delivering exceptional customer service and results.