Health Service Supervisor

2 weeks ago


Wilmington, Delaware, United States DelDOT Full time
Job Title: Health/Human Service Case Manager Supervisor

About the Role

We are seeking a highly skilled and experienced Health/Human Service Case Manager Supervisor to join our team at the Department of Health and Social Services (DHSS). As a key member of our team, you will be responsible for supervising a team of case managers and ensuring that our clients receive the highest level of service.

Key Responsibilities

  • Supervise a team of case managers and provide guidance and support to ensure that they are meeting the needs of our clients.
  • Develop and implement program plans to ensure that our clients receive the services they need to achieve their goals.
  • Collaborate with other departments and agencies to ensure that our clients receive comprehensive services.
  • Monitor and evaluate program effectiveness and make recommendations for improvement.
  • Provide training and coaching to case managers to ensure that they have the skills and knowledge needed to provide high-quality services.
  • Represent DHSS on task forces and committees to promote our programs and services.

Requirements

  • Three years of experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  • Three years of experience in making recommendations as part of a client's service plan, such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
  • Six months of experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
  • Six months of experience in narrative report writing.
  • Coursework, training, and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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