Health/Human Service Case Manager Supervisor

6 days ago


Wilmington, Delaware, United States DelDOT Full time

About the Role

The Department of Health and Social Services (DHSS) is seeking a highly skilled Health/Human Service Case Manager Supervisor to join our team. As a key member of our team, you will be responsible for supervising a team of case managers and ensuring that they provide high-quality services to our clients.

Key Responsibilities

  • Supervise a team of case managers and provide guidance and support to ensure they are meeting their performance goals.
  • Develop and implement program plans to ensure compliance with departmental and federal regulations.
  • Collaborate with other departments and agencies to ensure seamless service delivery.
  • Conduct regular performance evaluations and provide coaching and training to staff as needed.
  • Develop and maintain relationships with community partners and stakeholders to ensure effective service delivery.
  • Prepare and submit reports to management on program performance and progress.
  • Stay up-to-date on changes in laws, regulations, and policies affecting the department and its programs.

Requirements

  • Three years of experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
  • Three years of experience in making recommendations as part of a client's service plan, such as clinical treatment, counseling, or determining eligibility for health or human services/benefits.
  • Six months of experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  • Six months of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data.
  • Six months of experience in narrative report writing.
  • Coursework, training, and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.

What We Offer

The Department of Health and Social Services offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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