Training Director

3 weeks ago


Herndon, Virginia, United States Flagship Car Wash Full time
Job Title: Training Manager

Flagship Car Wash, a leading provider of auto washing and detailing services, is seeking a highly skilled Training Manager to join our team. As a key member of our leadership team, you will be responsible for developing and implementing training programs that drive operational excellence and support our growth initiatives.

Key Responsibilities:
  • Develop and deliver training programs for operational staff, focusing on customer satisfaction, efficiency, and safety.
  • Collaborate with cross-functional teams to identify training needs and develop targeted solutions.
  • Measure training effectiveness and make data-driven recommendations for improvement.
  • Champion change management techniques to facilitate adoption and success of new programs.
  • Provide insight and recommendations for training to support short- and long-term growth initiatives.
Requirements:
  • Bachelor's Degree in business administration, communications, organizational design, or related field.
  • Minimum 3 years of experience in a training leadership position.
  • Familiarity with various wash platforms and service models within the car wash industry highly preferred.
  • 5+ years of experience within multi-unit operations, with a strong preference for the car wash industry or related fields.
  • Cross-functional experience in large-scale multi-unit operations.
  • Excellent analytical and critical thinking skills.
  • Outstanding communication and presentation skills.
  • Demonstrated leadership ability, confidence, and executive presence with a keen sense of urgency for achieving results.
  • Bi-lingual (English and Spanish) written and oral communication skills a major plus.
Physical Requirements:
  • Periods of standing and presenting materials in front of a group.
  • Periods of sitting at a desk and working on a computer.
  • Ability to lift up to 25 pounds.
  • Ability to travel 75-80% of the time.

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