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Patient Navigator-Cancer Specialist
1 month ago
The Patient Navigator-Cancer is responsible for coordinating access to patients through the healthcare system from diagnosis or point of referral. This includes completing authorization and coordinating financial clearance. The Patient Navigator-Cancer collects necessary patient information for appointments, treatments, procedures, and surgeries, including diagnostic procedures, pathology reports, operative notes, radiation therapy, and chemotherapy information. They serve as a liaison between patients, families, outpatient oncology clinics, primary care physicians, and other support services. The Patient Navigator-Cancer provides patient service excellence through timely, accurate, caring, and supportive communications with the patient throughout all aspects of care. They perform other duties as needed.
Requirements:
High School Diploma or GED is required. A minimum of one year of experience in a medical office setting is required.
Skills and Knowledge:
The Patient Navigator-Cancer must have knowledge of medical terminology, all medical insurances, and how they are used in a hospital/clinical-based facility. They must also have full knowledge of ICD-9 and CPT codes and how they are used in HMO authorizations. Knowledge of both in-patient and out-patient settings is preferred. The Patient Navigator-Cancer must be able to type 50 wpm, enter/edit data in a computer, and be proficient at keyboarding using Microsoft Word, Excel, PowerPoint, and Outlook. They must also be able to use a variety of office equipment and tools. The Patient Navigator-Cancer must be able to communicate effectively, have telephone skills and etiquette, and be an effective communicator, especially on the telephone and with individuals of differing levels of comprehension. They must also be resourceful in getting necessary help, respond positively under changing circumstances, maintain patient confidentiality, and have a positive, supportive attitude toward patients and their families, physicians, co-workers, and staff from various departments. The Patient Navigator-Cancer must be able to collate information for case reports and databases, interpret and understand patient records and various reports, think critically, problem-solve, make sound decisions using common sense, work well under pressure, organize and prioritize workload effectively, multi-task, recall information with accuracy, pay close attention to detail, perform basic math functions, assess, evaluate, analyze data, and communicate synthesis of information. They must also be able to work independently with minimal supervision.
Licensures and Certifications:
None.
About Us:
Loma Linda University Health is a Seventh-day Adventist, faith and values-based Christian institution. Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork, and wholeness. We are an equal opportunity employer committed to the principles of diversity. We provide equal opportunities in all aspects of the employment process to every individual, regardless of gender, race, color, age, national origin, ancestry, physical or mental disability, marital or veteran status, genetic information, or any other characteristic protected by law. We will provide reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability. If you need accommodation assistance with accessing our job listings or completing an application, or during any other phase of employment with us, please contact Human Resources Management.
