Patient Navigator

6 hours ago


Loma Linda, California, United States Loma Linda University Medical Center Full time
Job Summary:

The Patient Navigator - Licensed Vocational Nurse (LVN) plays a vital role in coordinating patient access through the healthcare system from initial medical diagnosis or referral. This position requires gathering historical medical and insurance information for physician review during initial patient consultation. As a liaison between patients, families, outpatient oncology clinics, primary care physicians, and other support services, the Patient Navigator - LVN ensures seamless communication and care coordination. Key responsibilities include performing patient-oriented procedures and tasks within the LVN scope of practice, education, and training. Additionally, this role involves wound care functions and managing durable medical equipment (DME) supplies. The Patient Navigator - LVN works closely with assigned departments to provide patient-centered services. Requirements:

  • High School Diploma or GED required
  • Graduate from a school for Licensed Vocational Nurse (LVN) required
  • Minimum one year experience in a medical front office setting and/or a hospital-based call center that schedules appointments for multiple clinics or departments required
  • Minimum one year of experience working with Oncology patients preferred
Skills and Qualifications:
  • Knowledge of medical terminology
  • Able to read, write legibly, speak in English (and Spanish preferred) with professional quality
  • Use computer and software programs necessary to the position
  • Relate and communicate positively, effectively, and professionally with others
  • Work calmly and respond courteously when under pressure
  • Lead, supervise, teach, and collaborate
  • Accept direction
  • Communicate effectively in English in person, in writing, and on the telephone
  • Think critically
  • Work independently with minimal supervision
  • Perform basic math functions
  • Manage multiple assignments effectively
  • Work well under pressure
  • Problem solve
  • Organize and prioritize workload
  • Recall information with accuracy
  • Pay close attention to detail
Licensures and Certifications:
  • Active California Licensed Vocational Nurse (LVN) license required
  • Basic Life Support (BLS) certification from the American Heart Association (AHA) required

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